Testimonial: Rachel Storey
As a hairdresser operating out of her home, Rachel’s main priority is to keep clients happy, maintain a good working schedule and ultimately keep customers returning.
Rachel has been running her own business since September 2009 but before she signed up to WorldPay Zinc, she had never taken card payments. Customers often had to divert to a cash point en route to her appointment which was not only an inconvenience, but also meant customers only had the money they needed to pay for the particular service they booked in for. Being able to accept card payments has meant customers often add additional services and purchase products too.
“Relying on cash meant I was losing money”
Rachel recently rearranged her pricing structure which led to her having lots of loose change from customer payments. As a result, she often found herself not only losing the odd pound here and there but also spending the cash instead of paying it into the business account. Having cash on her person was actually eating into her profits.
“Since implementing WorldPay Zinc and with more payments now being made by card, I am able to better manage my finances and ensure all funds are paid straight into my business account,” commented Rachel.
“Taking payments by card is the modern way”
Being able to offer card payments has meant Rachel is able to keep up with modern day demands. Customers no longer carry cash and with cheques no longer being a widely accepted payment option, Rachel needed to make a change. “It’s the best thing for business and my customers have been more receptive”, Rachel mentioned. “It would only have been so long before customers would have gone elsewhere, unwilling to go to the cashpoint every time they were coming to get their hair done.”
“As a small business, I always struggle with time and keeping costs down. Being offered WorldPay Zinc has enabled me to save on both,” commented Rachael. “No longer is my time spent travelling to and from the bank on a regular basis, waiting in long queues to pay earnings from the day into my account. Instead, I am able to reallocate this time to increasing the number of clients I am able to see each week.
Rachel is particularly happy with how easy WorldPay Zinc device is to use. In her quest to simplify customer payments, Rachel knew this was the right option for her and her business. More so, wanting something that would allow her to take card payments in a cost effective way, the choice was obvious. WorldPay Zinc's PAYG service meets her needs and as she looks to grow her business in the future, being able to process card payments is key.